How to Fix Windows 0x80073712 | VidCapto

Treat Windows error 0x80073712 as a recoverable living-room glitch: isolate network vs app vs account in that order.

Likely causes

WHY

FIX

Do a hard reset cycle on the player (not just sleep), then reopen Windows before changing any settings.
Apply the newest Windows build, clear any “update failed” notices, and restart the device.
Sign out everywhere you can for Windows, wait a minute, sign in only on this device, then test.
Set DNS to 1.1.1.1 / 8.8.8.8 (or try a phone hotspot) to rule out ISP routing around 0x80073712.

Note: Unofficial guide based on commonly reported Windows errors. VidCapto is not affiliated with Windows.

FAQ

Is this an official support page?

No. VidCapto publishes unofficial troubleshooting guides so you can try common fixes quickly.

What does Windows error 0x80073712 mean?

Treat Windows error 0x80073712 as a recoverable living-room glitch: isolate network vs app vs account in that order.

What if the steps don't work?

Try another network (hotspot), reinstall the app, then contact the brand's official support with your exact error code.

NOTE

Illustrative scenarios for this error - not live user reviews.

Example scenario: wrong TV date/time broke secure login and produced 0x80073712 until clocks synced.
Example scenario: factory network reset was not needed — DNS + reinstall solved 0x80073712 on Windows.

VidCapto is not affiliated with any brands. Applying these steps is the user's responsibility.