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PlayStation Game consoles
CE-100228-1

How to Fix PlayStation CE-100228-1 | VidCapto

When PlayStation flashes CE-100228-1, the device reached the servers but could not complete the next step cleanly.

Likely causes

WHY
  • IPv6 path problems on some consumer routers
  • Profile data on device no longer matches the cloud session
  • IPv4 vs IPv6 preference causing flaky routes to PlayStation
  • Account restored from backup with old device IDs

Fix steps

FIX
  1. Unplug the streaming device from the wall outlet, wait 60 seconds, restore power, then launch PlayStation.
  2. Apply the newest PlayStation build, clear any “update failed” notices, and restart the device.
  3. Remove PlayStation from the device list in your account (phone/web), then pair this TV again.
  4. Set DNS to 1.1.1.1 / 8.8.8.8 (or try a phone hotspot) to rule out ISP routing around CE-100228-1.

Note: Unofficial guide based on commonly reported PlayStation errors. VidCapto is not affiliated with PlayStation.

Quick FAQ

FAQ
Is this an official support page?

No. VidCapto publishes unofficial troubleshooting guides so you can try common fixes quickly.

What does PlayStation error CE-100228-1 mean?

When PlayStation flashes CE-100228-1, the device reached the servers but could not complete the next step cleanly.

What if the steps don't work?

Try another network (hotspot), reinstall the app, then contact the brand's official support with your exact error code.

Related error codes

MORE

Example scenarios

NOTE

Illustrative scenarios for this error - not live user reviews.

  • Example scenario: updating system software before PlayStation removed a recurring CE-100228-1 loop on boot.
  • Example scenario: signing out of all devices, then only this TV, stopped a stubborn CE-100228-1 on PlayStation.

VidCapto is not affiliated with any brands. Applying these steps is the user's responsibility.

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